Jljll Terms & Conditions — What You Need to Know Before Using the Platform

Welcome to jljll. The terms and conditions set out in this document apply to all services on the jljll platform. By creating an account or using the platform, you are deemed to have read and accepted these terms.

Using jljll requires meeting certain basic eligibility criteria. These are strictly enforced, and jljll reserves the right to close any account found to be in violation.

• You must be at least 18 years old at the time of registration. jljll strictly prohibits accounts for minors.
• Each person may only register one account. If multiple accounts are found belonging to the same individual, all accounts will be closed and balances may be forfeited.
• You must provide accurate name, address, and contact information during registration. Accounts found to contain false details will be terminated.
• Sharing your account login credentials (password, OTP) with anyone else is strictly prohibited.
• jljll may request additional identity documents at any time, and members are required to provide them promptly.

You are responsible for keeping your jljll account secure. You are accountable for all activity carried out under your account, unless you can demonstrate that your account was compromised and that you notified us promptly.

• Use a strong password and update it regularly. Enabling two-factor authentication (2FA) is strongly recommended.
• If you notice any suspicious login activity or unauthorized transactions, contact our support team immediately.
• Selling or transferring your account to another person is strictly prohibited.
• jljll has a specific policy regarding inactive accounts (no login for over 12 months). Please contact support for details.

Jljll supports deposits via Mobile Pay, Nagad, Rocket, bank transfer, and cryptocurrency. Each method has its own minimum and maximum limits.

• Deposits must be made only from a payment method registered in your own name. Deposits from another person's account will be rejected.
• The minimum deposit is ৳500 (mobile banking) and ৳1,000 (bank transfer).
• If a deposit fails, the amount will be returned to your payment method within 3 business days.
• jljll never charges any processing fee on deposits. Any fees imposed by third-party banks or MFS providers are the member's responsibility.
• jljll reserves the right to hold and investigate any suspicious deposits as part of its anti-money laundering measures.

Withdrawing your winnings is your right. jljll always strives to process withdrawals as quickly as possible, though certain conditions must be met.

• Withdrawals can only be made to the same payment method used for the deposit (payment traceability policy).
• The minimum withdrawal is ৳500. Daily maximum limits are detailed on the payments page.
• Withdrawals will not be processed until KYC verification is complete.
• Bonus funds may not be withdrawn until the specified wagering requirements have been met.
• If a withdrawal is temporarily placed on hold for security verification purposes, the member will be notified via email or SMS.

Jljll bonuses are designed to give members added value, but each bonus comes with its own wagering requirements and expiry period. Please read those terms carefully before claiming any bonus.

• Welcome bonus wagering requirements typically range from 10x to 20x. For example, if you receive a ৳1,000 bonus, you may need to wager between ৳10,000 and ৳20,000 before making a withdrawal.
• Bonuses are generally valid for 30 days. Any unused bonus remaining after expiry will be removed from your account.
• Claiming bonuses across multiple accounts from the same household or IP address is strictly prohibited.
• If jljll suspects bonus abuse, it reserves the right to investigate and cancel the bonus.
• To qualify for a referral bonus, the referred person's account must be verified and they must have made at least one deposit.

When placing bets on jljll, certain general rules apply. These rules are equally binding for all members.

• Once a bet is confirmed, it cannot be changed or cancelled unless the Cash Out feature is available.
• Live betting becomes active once a match has started. Any bet placed during live play remains valid even if your internet connection is interrupted.
• If incorrect odds are displayed due to a technical error, jljll reserves the right to void any bets placed at those odds.
• If a match is abandoned or cancelled, all bets are generally refunded unless otherwise specified.
• Any attempt to gain an unfair advantage through match fixing or any other fraudulent means will result in permanent account closure.

Jljll's casino games — including slots, Live Casino, and table games — are powered by licensed third-party software providers. Game outcomes are determined by an RNG (Random Number Generator), which is regularly audited by independent testing bodies.

• The RTP (Return to Player) rate for casino games is set by the game provider and is available in each game's information section.
• If a game is interrupted mid-session due to a technical issue, the session data will be recovered and the matter resolved accordingly.
• Certain games may be restricted for play with bonus funds — a list of restricted games is available on the bonus page.

Jljll firmly believes that gaming is a form of entertainment, not a solution to problems. We are committed to helping our members build healthy gaming habits.

• Deposit Limits: You can set your own daily, weekly, or monthly deposit limits at any time.
• Cooling-Off Period: You can take a break from gaming for anywhere between 24 hours and 30 days.
• Self-Exclusion: You can temporarily or permanently block yourself from the platform at any time.
• If signs of gaming addiction are observed, our support team will provide guidance toward professional assistance.

Jljll treats your personal information with the utmost respect. What data we collect, how we use it, and when it may be shared with third parties — all of this is detailed in our Privacy Policy.

• Your payment details are not stored on our servers — all transactions are handled directly by the payment gateway.
• Your personal information is never shared with third-party advertisers.
• We may be required to share information with authorities under legal obligations, such as a court order.

Both jljll and its members share responsibility for maintaining platform security. The following rules must be observed by everyone.

• If you discover any software bug or security vulnerability, please report it immediately to support@jljll.app.
• Using the platform with bots, scripts, or any automation software is strictly prohibited.
• Attempting to access the platform from a restricted region using a VPN or proxy will result in account suspension.

Jljll reserves the right to suspend or permanently close an account without prior notice under the following circumstances.

• Violation of any section of these Terms & Conditions.
• Where false identity or fraudulent documents have been used.
• If evidence of bonus abuse or fraudulent activity is found.
• Where there is suspicion of money laundering or any other violation of applicable law.
• Where evidence of operating multiple accounts is found.

For any complaint or dispute, please contact our support team directly in the first instance. Most issues are resolved within 24 hours.

• Complaints must be submitted within 30 days of the incident. Older complaints may not be considered.
• Submit a complaint via live chat or email (support@jljll.app). Please include the transaction ID and the time of the transaction.
• If you are not satisfied with jljll's decision, you have the option to appeal to the relevant licensing authority.

Jljll reserves the right to amend these terms at any time. For significant changes, a notification will be sent to your registered email or posted on the platform at least 7 days before the changes take effect.

• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you may close your account and withdraw your remaining balance.
• The latest version will always be available on this page.